How to Troubleshoot Norton Core Router Setup Issues?

Downloading and Installing Norton antivirus will protect your devices from viruses and unwanted intrusions, which hampers the performance of your devices. If you want to have device security so that there is no data loss and unwanted damage you should install Norton. You can perform the installation process on Windows, Android, Mac, and IOS devices.

Norton Core router setup

You have to go through different products for Norton antivirus before purchasing the antivirus as every antivirus delivers different services. Norton provides security facilities to you and with such facilities who do not want to know how to install Norton setup.

For a complete Wi-Fi Router security also, you can install Norton Core Router. Like any other setup, the problem might occur while doing a setup for the Norton install process. For this, you need to be aware of the troubleshooting steps while you install Norton on your device.

What are the troubleshooting steps while you install Norton Core router?

One of the common problem occurring is when you have completed the Norton core router setup but your device is unable to connect to the Norton core network. For this, you need to consider the steps mentioned below-

Step1: Check the Norton Core wireless network

  1. You have to check if the Norton Core is visible when you search for a Wi-Fi network
  2. If you are able to see the Norton Core network, then select the network and type the appropriate password to connect.
  3. You have to make sure that your device uses WPA-2 encryption
  4. If you have a modern- router combo, then you have to turn off the wireless capability of the devices in a combo.

Step2: Restart Norton Core wireless router

  1. Launch the Norton Core application
  2. Tap the menu icon, visible on the top-left corner
  3. Tap on ‘Settings’ option> Router> then ‘Restart’
  4. Now, wait for one minute.
  5. Check whether your devices are able to connect to the Norton Core wireless network and can access the Internet.

Step3: Factory reset the Norton core

  1. Launch the Norton Core application
  2. Tap the menu icon, visible on the top-left corner
  3. Tap on ‘Settings’ option> Router> then ‘Restart’
  4. Select the ‘Factory Reset & Wipe’ option, visible in the ‘Reset’ screen
  5. Tap on the ‘Reset’ and then tap ‘confirm’ to proceed
  6. Provide your account details and click ‘Sign in’
  7. Tap ‘Already Set Up? Sign in’ option on the welcome to Norton Core screen and provide a password and registered email address.
  8. Tap ‘Sign in’, then in the ‘Name your Network’ window, provide SSID and password
  9. Tap to ‘Create’ option.

Step4: Factory reset Norton Core using the reset button

  1. You have to make sure that the Norton Core router is plugged in
  2. Now locate the reset button under your Norton Core router
  3. Press and hold the reset button for at least 10 seconds and then release it
  4. Now wait for 1 minute
  5. Go through the initial Norton setup again to establish your Norton Core secure network.
  6. Check, whether your devices are able to connect to the Norton Core network, if still, the problem persists; get in touch with the Norton Support Assistant.

Wrapping up:-

Concluding this, you can say that, the Cybercriminals work intensely to gain access to your personal and sensitive information. The Norton Core router set up will help you to protect your data and device. Therefore, a small investment in buying the Norton Core router will build a safeguard around your operating device and your sensitive data.

Read Useful discussion – Message: “No internet connection: Norton Core is unable to detect an internet connection…”

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