Whenever you purchase a Norton setup for your device, you will get a Norton Product Key, which you will use to activate your Norton product. Whether it’s an online or offline purchase you have to enter Norton product key in order to activate your product. When you purchase the Norton setup via online, you will get the Norton Product Key on your registered email id. In case you purchase the product via offline (retail store) process, you will get the Norton Product Key in the Norton setup pack.
You have to keep in mind that you have to be conscious while you purchase the Norton setup from a retail store. The Norton Product Key should be validated, in case it does it is not valid, return the antivirus pack and ask to validate your purchase with Symantec. Once your subscription gets valid, you can use your Norton Product Key and install.
If you have purchased your Norton setup from a third party website, contact the vendor, to validate your subscription. By this, you can access the Norton Product Key. In case you have purchased your Norton setup through Norton official website, you will get the product key on your registered email. Contact the vendor, if the subscription is not valid.
When you get the Product Key, you have to enter Norton product key to access your Norton setup. In case, the Norton Product Key, which you have entered, seems to be “invalid”, you have to try using a different product key, as you will not be able to proceed with installing Norton on your device.
This error may occur due to the following reasons:-
- The Norton Product Key is incorrect or invalid.
- The product key does not match with the Symantec database.
- The Norton Product Key is not compatible with your device.
- The product key is active with another Norton account.
- You get the product key from outside of your intended country.
For example, you will not be able to activate your English Norton product with a Japanese Norton product key.
Read related Error solution – Invalid Product key